Frequently asked questions
What size should I take?
Our jerseys comply with official size standards.
We therefore recommend that you order your usual size for jerseys marked "Fans".
For our jerseys marked "Player", we recommend taking one size larger than your usual size. These jerseys are designed to be very fitted, similar to the jerseys worn by players on the field. By taking a size larger, you ensure an optimal fit.
How should I wash my football jersey?
To preserve the quality and integrity of your football jersey, it is crucial to wash it carefully. We strongly recommend that you never machine wash your swimsuit . The heat and mechanical agitation of a washing machine can damage materials, melt the glue used for logos and flocking, and thus alter the appearance and fit of your jersey.
For optimal maintenance, here is our advice:
- Always wash your swimsuit by hand. Before you begin, turn the jersey inside out to protect the exterior prints.
- Use cold water and a small amount of mild detergent.
- Gently rub the areas requiring cleaning, without twisting the fabric, to avoid stretching or deforming the swimsuit.
- Rinse thoroughly with cold water until all traces of detergent are removed.
- Lay the jersey flat or hang it to air dry, away from direct sources of heat or sunlight.
Since many customers have adopted this washing method, they thank us for the effectiveness of this recommendation and enjoy jerseys that maintain their shine and quality year after year.
How long will it take to ship my order?
- Shipping: Your order will be shipped within a maximum of 72 business hours .
- Tracking Number: You will receive your tracking number by email approximately 5 days after your order has been shipped.
We regularly share stories on Instagram , featuring your orders and even photos of the packaging, to keep you informed of the shipping process and allow you to closely track your package.
What is the usual delivery time?
Delivery times may vary depending on your country, but generally they range from 7 to 15 business days once the package leaves our warehouse.
Unlike our competitors, who can take 2-4 weeks to deliver, our service is much faster, as you can see in our daily Instagram Stories. Although external factors such as weekends, holidays, weather and courier delays may influence, our deliveries remain extremely fast
Which countries do you ship to?
We offer worldwide shipping to over 40 major countries:
Oceania: Australia, New Zealand
Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia , Slovenia, Spain, Sweden, Switzerland, United Kingdom
North America: Canada, Mexico, United States
South America: Brazil
Asia: Bahrain, China, Cyprus, Hong Kong, Israel, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam
Do you ship worldwide?
Unfortunately, at this time, if your country is not on the shipping country list, we are unable to ship to your country.
Do you accept returns and exchanges?
We triple check that the selected size matches the one you chose as well as the jerseys selected. We also carry out rigorous quality control to ensure that our products meet our high standards. Therefore, we are unable to accept returns and exchanges.
What happens if I get the wrong size?
We're sorry, but we cannot accept returns or exchanges if there is a size error. So we suggest you check the European clothing size chart carefully. Usually we recommend choosing your usual size for all of our jerseys, except for the professional versions where we advise you to size up . If you have any questions or need help finding the right size, please do not hesitate to contact us. We are here to help you.
Can I cancel or modify my order?
If the jersey has not yet been processed, you can cancel or modify your order by contacting us.